Tuesday, July 9, 2013

Eat your heart out: Chinese e-commerce firm delivers packages within hours

Jingdong Launches "Night Delivery" and "Three-Hour Delivery" Options
Two new delivery programs increase options for Jingdong customers

PR Newswire

BEIJING, May 31, 2013

BEIJING, May 31, 2013 /PRNewswire/ -- Jingdong ("JD.com" or the "Company"), China's leading direct B2C e-commerce company, announced that it has launched two new delivery services today, including "Night Delivery," which expands the order deadline for same-day delivery from 11AM to 3PM, and "Three-Hour Delivery," setting a new standard for last-mile delivery in the e-commerce industry.

Beginning May 31, Jingdong customers can now receive orders placed before 3PM the same evening between 7PM and 10PM through the Company's self-operated delivery network. The new service expands on the same-day delivery option in Jingdong's 211 program, which previously required orders to be placed by 11AM.

Jingdong also launched "Three-Hour Delivery," an option for customers who want to receive their products within three hours of placing an order. Both Night Delivery and Three-Hour Delivery are currently available in six major cities, including Beijing, Shanghai, Guangzhou, Chengdu, Wuhan, and Shenyang, with the aim of increasing convenience and flexibility for customers.

Jingdong's last-mile delivery network offers customized delivery options to its customers, including same-day, next-day, and timed delivery, in more than 150 cities across China, with a wide variety of payment options, like cash on delivery. The two new delivery initiatives are the latest improvements in Jingdong's long-standing commitment to providing customers first in class service, from their ordering experience to their speedy and convenient delivery options.


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