Thursday, August 8, 2013

AT&T extends upgrade period to two years, continues a worrying trend

AT&T extends upgrade period to two years, continues a worrying trend data = {blogUrl: "www.engadget.com",v: 315};when = {jquery: lab.scriptBs("jquery"),plugins: lab.scriptBs("plugins"),eng: lab.scriptBs("eng")}; var s265prop9 = ('20604868' !== '') ? 'bsd:20604868' : ''; var postID = '20604868'; var modalMNo = '93319229', modalVideoMNo = '93320648', modalGalleryMNo = '93304207'; when.eng("eng.omni.init", {pfxID:"weg",pageName:document.title,server:"acp-ld39.websys.aol.com",channel:"us.engadget", s_account: "aolwbengadget,aolsvc", short_url: "",pageType:"",linkInternalFilters:"javascript:,",prop1:"article",prop2:"cellphones",prop9:s265prop9,prop12:document.location,prop17:"",prop18:"",prop19:"",prop20:"", prop22:"jon-fingas", prop54:"blogsmith",mmxgo: true }); adSendTerms('1')adSetMOAT('1');adSetAdURL('/_uac/adpagem.html');lab._script("http://o.aolcdn.com/os/ads/adhesion/js/adhads-min.js").wait(function(){var floatingAd = new AdhesiveAd("348-14-15-14d",{hideOnSwipe:true});}); onBreak({980: function () { adSetType("F");htmlAdWH("93319229", "LB", "LB"); adSetType("");}}); EngadgetMenu NewsReviews Features Galleries VideosEventsPodcasts Engadget ShowTopics Buyers Guides Sagas Store HD Mobile Alt Announcements Cameras Cellphones Desktops Displays Gaming GPS Handhelds Home Entertainment Household Internet Laptops Meta Misc Networking Peripherals Podcasts Robots Portable Audio/Video Science Software Storage Tablets Transportation Wearables Wireless Acer Amazon AMD Apple ASUS AT&T Blackberry Canon Dell Facebook Google HP HTC Intel Lenovo LG Microsoft Nikon Nintendo Nokia NVIDIA Samsung Sony Sprint T-Mobile Verizon About UsSubscribeLike Engadget@engadgettip uswhen.eng("eng.nav.init")when.eng("eng.tips.init") onBreak({980: function () {htmlAdWH("93308280", "215", "35",'AJAX','ajaxsponsor');}});AT&T extends upgrade period to two years, continues a worrying trend MobileBypostedJun 9th, 2013 at 5:00 PM 0

AT&T extends upgrade period to full years, continues a worrying trend

The big US carriers tend to echo each other's customer-hostile policy decisions all too often, and that's unfortunately happening once again. Effective today, AT&T is shadowing Verizon by extending its standard device upgrade interval from 20 months to the full two years of a typical agreement. All of its new contract subscribers, as well as those whose terms finish in March or later, will have to cope with the longer waiting periods. There's little context for the decision in a corporate memo that we've obtained; we've reached out to AT&T for some background, and we'll let you know if we hear more. Whatever the motivations, it's clearer than ever that habitual upgraders need to either pay the full hardware price or move to more flexible providers.

[Thanks, anonymous tipster]

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